Ellen Friedman Healthcare Coaching

While working in healthcare, I was acutely aware that the state of mind of my co-workers and other hospital staff impacted their relationships at work and patient satisfaction scores. During corporate reorganizations, I also encouraged colleagues to have a positive attitude. Coaching with me directly addresses this.

In 2013, I began making a significant impact with leaders as well as employees within Kaiser Permanente. I coached departments from the top down and the bottom up, including physicians, nurses, managers, security officers, and human resources personnel. In just a few months, physicians saw improvement in their patient satisfaction scores. My clients noticed the ripple effect to their co-workers as the culture began to shift with improved communication, better working relationships, and increased peace of mind.
During the pandemic, I coached leaders and front-line workers throughout to experience greater self-care, lower stress, increased productivity and employee satisfaction.

In addition, I have guided several primary care and specialty practitioners to create the medical practice and the life that they desire.

I am committed to supporting sustainable change for you and your team, the people in our healthcare system.

My mission is to change healthcare from the inside out, one healthcare practitioner, or team, at a time. Clients trust my compassionate listening and emphasis on well-being. More importantly, they appreciate that their lives are transformed, and that they experience fulfilment both professionally and personally.